Posts from — May 2010

Everyone wants a great looking eBay Store, but what some people don’t know is the limitations on stores and eBay Listings. (May 25, 2010) [updated Nov 2010

1. Live Chat on an eBay Listing or store: http://pages.ebay.com/help/policies/reviewsandguides/links-reviews-guides.html Prohibited links include: Links or other connections to live chat systems. You can include a live chat link in your About Me page or custom Stores pages, but not in your Store home page.  You may include your chat user names in an item description, but not a link to chat. http://pages.ebay.com/help/policies/listing-links.html See the eBay Policy
2. Audio or Video on eBay: http://pages.ebay.com/help/policies/listing-links.html You can include a video in your listings as long as it can be played back within the listing. But you’re not allowed to link from your description to a video on another website. There are some exceptions, ie: YouTube video is okay. See the eBay Policy
3. Mailing Lists on eBay: Links or solicitations to subscribe to non-eBay newsletters or mailing lists are not allowed. See eBay Policy
4. Scripts on eBay: If you try to use scripts that we disable, you’ll get an error message that says “Disallowed JavaScript/HTML Syntax”. This means you won’t be able to list the item, or the script will be disabled at run-time.
5. Logos with .com on ebay: Anchor Store logos that are used on the Stores home page have to include the official Store name, and the name can’t include any of the variations of “.com” or other extensions like .net or .org
6. Phone numbers on eBay: Store logos and Anchor Store logos can’t include phone numbers, email addresses, or other contact information
7. Flash on eBay: Store logos and Anchor Store logos can’t flash, move, or be animated

There are virtually hundreds of rules for eBay Stores and eBay Auction Listings, but the above sampling are a few of the more common requests that we get. While we can design using any of these infractions we do not recommend it. It’s only a matter of time for any eBay seller until a competitive seller will bring your store or listing to the attention of the eBay policy enforcers and you are pulled down for this. I’ve seen sellers with thousands of auctions be pulled down in a heartbeat even though they have sold for years on eBay.